Home Customer Service Quality Control PLUS Program

  • Flying Squad
  • Special Onboard Survey
  • Technical Service
  • Feedback & Follow-up

Technical Consultation Program Updated technical information based on our data base system will be provided to our customers for the post-delivery maintenance of the Vessel.

Technical Service

All technical information and advice required for trouble-shooting will be made available after warranty period

Design Consultation

Technical consultation & support will be provided to our customers for modifying and recommissioning any Vessel built by Samsung

Preventive Maintenance and Condition Monitoring

The technical information obtained from other Vessels in-service built by Samsung will provide the appropriate maintenance and condition monitoring for our customers

Spare parts procurement information

The procurement information will be provided to our customers for easy and prompt purchase of spare parts